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Pine Cliffs Resort is an all integrated resort, managed by Marriott International, through its The Luxury Collection brand, with different options of accommodation, investment opportunities and a luxurious lifestyle for the whole family. Job Summary: Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment; Refer major problems or defective products to vendors/technicians; Respond to program error messages by finding and correcting problems or terminating the program; Enter commands and activate controls on computer and peripheral equipment; Inspect, test, and diagnose computer equipment and systems; Maintain inventory of all technology devices; Maintain computer networks, support server system(s), and supporting software; Provide network communications support; Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity; Perform system backups; Provide end-user support; Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use; Install, configure, and modify workstations (including set up of cables, desktop computers and servers, laptops, docking stations, smartphones and printers); Change switches or routers configuration; Read technical manuals, confer with users, or conduct computer and servers diagnostics to investigate and resolve problems or to provide technical assistance and support; Secure all backup tapes/backup servers and computer/telephone rooms; Educate users regarding procedures for securing Personal Identifiable Information (PII). Perform other reasonable job duties as requested by Supervisors. Our Junior Sistems Operator should also follow all company policies and procedures; protect company assets. Address guests service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. Background High school diploma/G.E.D. equivalent; At least 1 year of related work experience; No supervisory experience is required. Languages Knowledge Important to have clear understanding (reading, written and spoken) of English and Portuguese, other language is an added value. Apply now: Mostrar contacto da oferta |
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