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Technical Operations Manager


Crossjoin Solutions
Data:6-8-2020  Local: Lisboa

Crossjoin Solutions is a company with worldwide references in technology consulting specialized in Business Process Performance Optimization.
We have headquarters in Lisbon and projects in several countries such as Belgium, United Kingdom, Chile and Canada.
Crossjoin Solutions is looking for excellent talents to join our team and onboard high profile projects.

Requirements:
- Bachelor's or Master's Degree in Computer Science/Information Systems;
- 5+ years of experience in a similar position;
- Skilled with different databases;
- Experience working in an Operations environment;;
- Availability to travel for medium-long period of times (mandatory);

Responsibilities:
- Identify operational risks to service and ensure mitigation actions are put in place;
- Deal with incident and problem management (including root cause analysis), and personally act when required for major events, incidents and problems to limit the impact and prevent reoccurrence.
- First escalation point for customers, run daily/out-of-hours calls when required to drive timely resolution.
- Be familiar with writing and maintaining technical documentation that details system maintenance processes and procedures;
- Educate and mentor developers on performance best practices and anti-patterns.

We offer:
- Integration in a dynamic, goal-oriented and cooperative team;
- Friendly working environment;
- Health Insurance;
- A well defined career plan;
- Excellent remuneration package;

With the submission of your application you authorise the treatment and storage of your personal data within Crossjoin Solutions, Lda database for this recruitment process and/or other future opportunities for a maximum period of five years. You can request a change or exclusion of your personal data at any time via e-mail to Mostrar contacto da oferta

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