Client Service Representative 2 (Tier 2)

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Client Service Representative 2 (Tier 2) - OEIRAS, LISBON

IQVIA
Data:8-3-2020 Local: Lisboa

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

We are looking for a Client Service Representative for our team in Oeiras, Lisbon, Portugal.

Opportunity to join a growing project in our company.

Role:

Technical support of CRM tools for Pharmaceutical Industry of EMEA clients. Interaction with internal teams linked to client’s projects.

Required Skills and Qualifications:
• Good English written, and oral communication;
• Knowledge and Experience in Oracle and SQL databases;
• Knowledge Microsoft suite tools;
• Organization / Analytical and synthesis Capacity.

Preferred Skills and Qualifications:
• Knowledge and Experience in Salesforce platforms;
• ITIL Framework;
• Fluency on French written, and oral communication (nice to have);
• Experience within pharma industry.

Personal Skills:
• Team work, proactive, autonomous.

Education:
• Relevant high school level degree.

Availability:
• Immediate.

· Working Schedule: Monday to Friday (Weekends off).

• If you're not a EU citizen you must have a resident visa or a permanent visa.

Offer:

• A free shuttle service provided from Marquês de Pombal to our facility;
• Healthcare Insurance for your house hold;
• International team of open-minded people in a nice office environment with plenty of snacks and drinks;
• Ample opportunity to develop your career within IQVIA;
• A horizontal structure where everyone has a voice and makes a direct and valued contribution to building the best product possible;

If you consider that you have the profile of the ideal candidate, send us your application through the following email:
---@---

The selected candidates will be contacted within a maximum of 15 working days.

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