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OSS Anlayst (m/f) Lisbon - Portugal

FindMore, S.A.
Data:22-2-2020  Local: Lisboa

Key Responsibilities:
- Capture and understand the requirements needed to implement the client’s needs;
- Design E2E solution flow and guarantee it captures all business process needs (scope);
- Identify the business processes impacted by the changes introduced in the systems;
- Understand how the designed solution will impact the as-is systems, and provide feedback about alternative paths;
- Clarify the scope, assumptions and dependencies, and ensure project alignment amongst all stakeholders;
- Act as a bridge between Business teams/client and IT teams to ensure the best solution;
- Support on solution issues during technical design, development, testing, production and warranty phases;
- Leading and coaching junior team members.

Key Requirements:
- Knowledge of Telco Industry operational processes (OSS) such as fault management, incident & problem management and the network inventory;
- +4 years of experience involved in projects as functional analyst;
- Excellent team worker with great communication skills;
- Excellent analytical and problem-solving skills;
- Fluency in written and spoken English;
- Availability to travel (Europe, Middle East and Africa)..

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