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Keen for challenges and ambitioning new solutions, our IT-Tude is oriented towards project excellence and a close relation with our collaborators. With our People, iT works better!
We are looking for a IT Process Manager (m/f) to integrate a project in Alfragide.
- At least 2 years of professional experience in the area (mandatory);
- Advanced working knowledge of ServiceNow environment (mandatory);
- Experience leading Customer/Provider bridge calls (mandatory);
- Familiarity with Service Desk environment (mandatory);
- Good analytical and reasoning skills;
- Multitask in fast paced, evolving environment;
- Familiar with IT outsourcing contracts, SLA / KPI?s;
- Soft Skills (Communication and Relationship management):
- Fluency in English (mandatory).
- Fluency in German is a plus;
- ITIL Certifications is valued;
- Experience in IT Service Management is a plus;
- Knowledge on Service Integration aspects is valued;
- Knowledge on Agile Development is a plus.
- Personal accompaniment focused on Career Management;
- Continuous and personalized Training and Certification through our own Learning Center;
- Solidity, Trust and Growth;
- Competitive salary package with benefits.
If you believe you have the right profile, send us your CV through our website www.olisipo.pt or to ---@--- and learn more about this opportunity. INFO: ---@---