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Implementation Engineer


Inovretail, SA
Data:29-1-2020  Local: Porto

Who we are?
We are a retail innovation company on a mission to democratise data intelligence. We provide data science solutions and digital tools that deliver quantifiable insights and actionable recommendations with direct and sustainable impact on retailer's key metrics.

Inovretail is backed by a highly experienced, highly motivated team, with more than 40 years’ retail experience, having worked in different geographies at Tier 1 and Tier 2 Retailers.


Our Product
Seeplus – Staff Empowerment SaaS Solution for Fashion Retailers, available on a variety
of digital channels, designed to surface real time actionable insights that empower your staff
to deliver true Customer Centric experiences. Our solution is fast to deploy, easy to use and help retailers in three key areas:
- Sales incentives & KPIs - Empower your staff with their own sales target
- Customer Experience & Activation - Create a customer-centric store environment to boost your sales
- Operational Excellence - Schedule faster and smarter while optimising staff's working hours
Seeplus enable retailers to recover lost sales, enhance customer engagement and deliver operational excellence with the power of AI running on next-gen devices. Using our staff empowerment solution, our retail partners have improved their performance, increasing basket size, conversion rate and customer lifetime value.


We are looking for: IMPLEMENTATION ENGINEER

Implementation Engineer responsibilities include participation on the requirements, test and implementation process of our product, training end users and assure fully stabilization of the solution.

The primary focus of an Implementation Engineer is to work on the implementation life cycle of Inovretail product, from project scope analysis to tests and deployment, and is also comfortable facing the customers for both project scope analysis and training.


Qualifications
- Bachelor’s Degree / Master’s Degree in Informatics Engineer or similar.

Professional experience
- 2+ years’ experience in software development and implementation.

Responsibilities
- Help to define, narrow or modify the project scope;
- Participate in the design, test, and implementation process;
- Identify and troubleshoot problems with implementation or efficiency;
- Participate on the stabilization process and project handover to support team;
- Train end users on how to use our new product;
- Clearly and regularly communicate with management, technical support and quality colleagues.


Technical skills
- Have strong skills and knowledge of distributed data stores such as MongoDB or ElasticSearch;
- Have programming proficiency in Python. You have a software engineering mindset and strive to write and interpret elegant, maintainable code and you're comfortable working in a variety of tech stacks.
- You are familiar with SaaS architectures supported by micro-services, and kubernetes and messaging systems are part of your day-to-day work.

Other requirements
- Ability to work independently, multi-task effectively and to follow guidelines;
- Good team working attitude with analytical and creative problem-solving abilities;
- Advanced interpersonal skills to effectively promote ideas, collaborate across teams and influence teams to resolve issues;
- Strong organizational, problem-solving, and analytical skills;
- Availability to travel.


Professional qualities
- Strong attention to detail;
- Strong communication skills;


To apply, send a copy of your CV/LinkedIn profile to ---@---



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