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We are passionate about what technology can do.
We want to continually improve our service, people and technology.
We are proud that our customers benefit from our knowledge and experience.
We are Claranet and if you share our beliefs, we are looking for you!
Because we aspire to do more and better, we are looking for an ITSM Analyst and Developer to integrate our internal team, based in Lisbon.
This professional will be Analyst and Developer for Cloud OSS (Operation Support Systems) Team.
Your responsibilities include:
Ensure administration and evolution from an ITSM Platform;
Core activities will be developments, integrations and functional analysis for projects, daily corrections and configurations over Service Now platform.
You must have:
Good knowledge of managing ITSM tools (Service Now, Service Manager, Easy Vista or SMAX);
Knowledge from ITIL;
Fluency in English;
ITIL or ISO20000 certifications;
Dynamism and initiative;
High sense of responsibility;
Ability to analyze and solve problems;
Good communication skills;
Easy interpersonal relationship and team spirit;
Ability to achieve results;
Ability to deal with stress and emotional control.
Salary package according to the function to be performed and with demonstrated experience;
Integration into a young, ambitious, motivated team;
Participation in technologically attractive and challenging projects, both at national and international level;
Claranet, Heping our customers do amazing things!
Apply here: https://www.claranet.pt/oportunidades/itsm-analyst-and-developer-mf