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IT Services | Support (M/F)

Spring Professional Portugal
Data:3-12-2019  Local: Lisboa


Spring Professional is looking for an IT Services | Support to a multinational software company based in Lisbon. The job will be integrated in a multicultural environment in charge of providing and implementing IT services (TES) to any customer segment, relying on third party solutions when needed, as well as ensuring serviceability and customer satisfaction.


  • Assist in planning, implementation and development of projects in the areas of IT.

  • Assist with computer moves and upgrades

  • Maintain final customer equipment inventory including serial numbers, date in service, expense, maintenance of contract dates for all computers, phones, printers, etc.

  • Participate in training end-users on the various systems

  • Develop and monitor KPIs to gauge the success of IT communications and related efforts.

  • Stablish relationships with providers and customers from an IT perspective

  • Design or adapt IT solutions or services to fulfil customer needs


  • Bachelor's degree in Computer Science and/or equivalent experience

  • 1 years of professional experience

  • Experience with Windows server management and desktop support for systems and MS Office software is a plus;

  • Work with networked systems on LAN and WAN nodes is a plus

  • Experience with VOIP, PBX, QoS, MPLS, L2/L3 VPN, routing protocols, security is a plus

  • Experience with Ethernet networking systems, hubs, switches, etc. is a plus

  • Experience with Office 365 is a plus

  • Solid Interpersonal skills to communicate with clients and upper management

  • Fluent in English and Spanish (mandatory)

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