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We want to continually improve our service, people and technology. We are proud that our customers benefit from our knowledge and experience. We are Claranet and if you share our beliefs, we are looking for you! Because we aspire to do more and better, we are looking for an Application Services Consultant to integrate our Client internal team, based in Lisbon (Expo). Job Description Ensure all incidents, service requests, etc. are managed according to the established, ensuring compliance with SLAs of existing typifications; Ensure the management of the incident support area and its management of the company’s platform support team; Create indicators and analyze them; Proactively identify and resolve potential issues; Manage the relationship between suppliers and target areas for discussion and evaluation of possible solutions to incidents and problems; Bridge the business areas involved. Qualifications Higher Education in Computer Engineering, Informatics and Business Management, or other relevant in the area of Information Technology Oracle platform administrator profile Experienced in installing / configuring Oracle Weblogic platforms Solid experience in Application Support (plus 3 years) Knowledge of programming languages Ticketing platform management experience Apply here: https://jobs.smartrecruiters.com/Claranet/*********638111-application-services-consultant-oracle-lisbon |
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