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Network Support Engineer @KWAN

Data:15-5-2019  Local: Lisboa

We are currently looking forward to hire a smart and enthusiastic Network Support Engineer.

Who are we? 

As part of Rupeal group, Kwan is an IT Staffing company which specialises in the art of professional fulfilment, making sure that anyone who works with us, from clients, to candidates, to consultants, is in the right path for achieving their motivations!

Main Responsibilities:
Analysing large amounts of network data and its minor and major incidents, from different network vendors;
Identify commonalities between the different network vendor’s data structure and event patterns;
Validate and test commands that are able to diagnose the status and perform restore activities on the network elements;
Defining diagnostics and resolution processes for the incidents and confirmation of incident resolution;
Have an active role in testing the implemented automations.

What are the requirements?
Experience in network support tasks in telecommunications environment;
Knowledge in specifying and implementing network monitoring;
Experience working with network monitoring tools and ticketing/incident management tools;
Experience in fixed networks;
Knowledge in OSS tools.

What are the benefits?
Loads of work;
Free tech events;
Health insurance;
Summer Sessions Party (What happens in Summer Sessions, Stays in Summer Sessions).

Are you ready?

Reach us at: https://bit.ly/2ScvXUV


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