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Technologies area works exclusively the IT & Telecom sector, providing unique professional development opportunities. As a result of a partnership between Randstad Technologies and one of the largest multinational companies of telecommunications, we are looking for an Controlled Introduction Engineer. descrição da função/job description Provide Tier 2/3 Level customer support, incident management and resolution by direct troubleshooting work or knowledge re-use. Identify accurate solutions for cases, based on depth analysis, in the agreed timeframe with high quality to ensure 'first time' right. Participate in field activities, such as, homologations, trials and pilots with our end customers. Collaborate with Integration and Verification team in the validation tests for new and maintenance releases. requisitos/requirements Profile: - Between 1-4 years Telecommunications industry experience; - Minimum Bachelor's Degree in Electronical or Telecommunications Engineering or equivalent experience; - English spoken/ written is mandatory; - Available to travel worldwide Technical skills: - Good understanding of Transmission Technologies (DWDM, Ethernet L2/L3, IP, Carrier Ethernet, PTN/MPLS, GMPLS); - Good knowledge about Operating Systems (Windows and Linux) and Oracle - Strong analytical skills to create Test Cases in complex network scenarios - Ability to debug software problems and discuss the cases with software development teams Personal Attributes: - Good communication skills, ability to clearly articulate solutions to the customer; - Knowledge sharing mindset, actively developing and sharing knowledge via discussion forums and expert communities; - Strong customer focus; - Proactive, autonomous and able to build and maintain an excellent relationship with customer; - Well-organized individual who can prioritize work and handle multiple tasks under pressure; oferta/offer Offer: - Immediate entry into a prestigious multinational company; - Integration of highly complex projects; - Remuneration conditions according to the experience and demonstrated knowledge. para se candidatar/to apply https://www.randstad.pt/emprego/RT-2019-59765 |
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