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IT Service and Application Coordinator (m/f)

Volkswagen Group Services
Data:27-3-2019  Local: Setubal

Volkswagen Group Services - Portugal, human resources management and outsourcing company for the Volkswagen Group. We search for the best professionals, in several knowledge areas, getting them onboard projects in several Group companies.
We provide the Group with added high value services and qualified professionals in areas that range from information technology, engineering, as well as quality, logistics and production.

IT Service and Application Coordinator (m/f)

Job description
Coordinate, monitor and report Service desk activity
Day to day tasks for incidents not being able to be solved by Service Desk
Interact with worldwide internal and external IT specialists and systems
Contribute for 1st and 2nd level IT support
Monitor system applications infraestructure

Main requirements
Minimum 3 years experience in leading a service team (user support and service desk)
Experience managing small teams
Experience managing external providers
Ability to manage multidisciplinary projects among the company
Experience in Server management
English spoken / written - fluent (mandatory). German is a plus
Problem- solving skills. Result-orientated person. Have a proactive attitude;
ITIL fundamentals certification (prefered)

Integration in a solid and growing company
National and international career development
Great working environment

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