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- IT Helpdesk Specialist - Germany Tasks - First Level Support - Interface to the central IT department and external service providers - Acceptance of customer requests with internal documentation in the ticket system - Support for users in all IT-related issues (1st-level support) - Installation, configuration and management of hardware and software (Windows workstations), user training and documentation - Device, account and license management Profile - Training as an IT system electronics specialist, IT specialist / system integration, - Good, field-proven knowledge of MS Windows (Client & MS Office) - Basic knowledge of Microsoft Active Directory - Basic knowledge ITIL, ISO27001 - networking skills - communication and team skills - Analytical and conceptual skills - Good German and English skills Please send your CV to: ---@--- |
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