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We have an excellent opportunity for a Desktop Infrastructure Technician to join a International Organisation based in Valencia, Spain. Initially for 6 months but with long term potential, this is an English speaking role requiring someone with experience of systems delivering on-going administration and support of workspace devices (incl. desktops) and infrastructure.
Activities and deliverables :
Under the supervision of the Workspace and Identity Services Unit's Head, the resource will Collaborate with other desktop administrators to deliver the ICC managed desktop service.
Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users Liaise with the infrastructure teams when required .
Assist in the support of other workspace devices and appliances (Printers, Tablets, Audio/video conferencing equipment, etc.) .
Perform workstation and VDI deployment .
Assist in software packaging and testing for ICC and customers .
Assist with software license management .
Provide support for workstation deployment and software deployment infrastructure as needed.
Participate in desktop related projects and other activities as required Document processes and procedures (SOPs) .
Maintain an inventory of some of the above workspace devices .
Education: Degree in Computer Science or equivalent.
Experience and Skills: A minimum of five (5) years of progressive, responsible experience supporting computer systems and/or applications .
Sound knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities .
Experience with Microsoft SCCM and Microsoft Intune is desirable.
Thorough understanding of DNS, Internet, TCP/IP, routing concepts, proactive capacity planning and performance monitoring.
Excellent technical knowledge of PC and desktop hardware .
Excellent technical knowledge of PC internal components.
Hands-on hardware, Windows and MS Office troubleshooting experience .
Experience with IT Service Management processes and ITIL Foundation.
The standard work day it is 8 hours per day with the possibility of overtime to cover weekends, holidays and to cover standard out of hours work. In addition, the resource will perform 7 x 24 on call support when required.
Candidates should be prepared to relocate and live in Valencia, Spain for the contract duration and be able to work as a Freelancer.
Daily Rate: 200 Euros
If you are interested to receive more details about it, send us your resume at
and we will contact you!