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The Application Production Technician is in charge and responsible of any application roll-out, patch or release upgrade on the operational Cloud Environments. The perimeter includes all the Company software solutions with predefined existing service catalog. He/She will have to follow the "Change Management' processes, such as : * Registration, classification and evaluation requests (internals or/and externals) * Planification, execution, escalation (internals or/and externals) * He/She will have also to contribute and participate to continuous improvement of our internal processes or procedures related to application change management. * He/She will be the guarantor of the conditions of deployment in terms of quality and deadlines in line with our processes and service procedures; *He/She will have to promote the tests by respecting the commitments with stakeholders according to internals processes before application roll-out; patches or release upgrades in production (with customers, consultants,...) Missions & Mains Responsabilities: In the framework of ITIL cycle the main mission and responsibilities are to: - Set and deploy applications registered into the company software Catalog according to existing processes - Implementation of acts of changes according to existing and documented standards. - Be responsible and insure a quality control and risk assessment before implementation - Estimate any risks of changes - Organise and insure a post implementation monitoring - Produce an activity report to the manager - Participate and guarantee a follow-up of the different internal projects and customers Skills : - Linux and Windows knowledge - VmWare - Network: basic knowledge (protocols, ACL, connector ...) - Protocols: HTTP, FTP, SFTP, FTPS, AS2, CFT, ... - English: Mandatory - French basic knowledge will be a plus. - Appetence for computer & IT techniques - Alerting and escalation ability - Priority management - ITIL cycle and production best practices respect - Rigor, Autonomy, - Team spirit - Analytical mind - Client satisfaction focus, and ability to operate smoothly within moving priorities environment Profile: - French speaker - Degree in Scientific training or Technical training of information systems (BAC +2/3) - Experience in a similar activity or at least 3 years of experience in production team leader or management --Possess ITIL certification is an asset . You will be integrated in an international, young and dynamic team with income and benefits compatible with function . Please send us your detailed c.v. if you consider to have the required knowledge. |
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