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Hard Skills: - Bachelor degree in engineering or Information technology or equivalent; - Knowledge in ITIL process and policies ( ITIL V3 certification is a plus) - Participate in Problem Management processes that have engineering and/or architectural elements. - Resolve operational issues escalated from Tier 1 and ensure documentation and training occurs to ensure Tier 2 resolution on the next occurrence. - Good knowledge of the OSI model and TCP/IP Protocol Suite. - 2 years plus of routing and switching experience such as hands-on experience with OSPF, BGP and STP - Proficient in understanding security fundamentals and secure networks. - Heavy focus on ACL Handling, Security and F5 administration which includes but not limited to Checkpoint Smart Center,Console,Defence and Workflow. - Checkpoint CLI experience, HTTP/HTTPS, reverse proxy, SSL offloading, KPI CCNA is a must. - Packet tracing and Wireshark skills is a big plus. - Proficient in understanding and implementing Cisco ASA Firewalls. - Hands on knowledge required in upgrading network devices ( Life Cycle Management) - Identify repeating incidents and drive an initiative to curb the recurrence. Well versed in LACP,VPC,HSRP,VRRP concepts. Soft Skills: - Excellent communication skills and the ability to work well in a team. - Strong customer focus, ownership, urgency and drive. - High level of confidence and competence communicating on bridge calls. Send your cv to ---@--- |
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