Empresas em Destaque
|
|
Novo Portal de
Emprego das Tecnologias de Informa??o Empresas em Destaque
|
|
We want to continually improve our service, people and technology. We are proud that our customers benefit from our knowledge and experience. We are Claranet and if you share our beliefs, we are looking for you! Your responsibilities include: Develop relationships with internal and external customers, assessing their technological, support and security needs; Experience in Service Management / Incident Management / Team Management; Offer innovative solutions that meet customer needs; Project management, defining schedules, assuring budget compliance and assigning technicians; Familiarisation with current and future technological equipment, services, IT management practices and technological trends; Coordination of support services to end users, infrastructures and networks; Guarantee the improvement of customer service and customer satisfaction management. You must have: Degree in Computer Science, Management or similar; ITIL certification (Preferred); Experience in Customer Service, Managed Services, IT Service Management; Good knowledge of English. We value: Dynamism and initiative; High sense of responsibility; Ability to analyze and solve problems; Good communication skills; Easy interpersonal relationship and team spirit; Ability to achieve results; Ability to deal with stress and emotional control. We offer: Salary package according to the function to be performed and with demonstrated experience; Integration into a young, solid, ambitious and motivated team; Participation in technologically attractive projects; Training. Workplace: Lisbon Claranet, Helping our customers do amazing things! To apply for this opportunity please send your CV to ---@--- with the subject "IT Service Manager". |
Pagina Principal
Como Anunciar
Contacto
|
