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The hired professional will have as main responsibilities: - Network monitoring and utilization reporting to line managers; - Use ticketing and escalation procedures, to assist clients when needed; - Collect vital stats across devices and provide reports; - Troubleshooting of LAN/WLAN issues including switching, routing VLAN and trunking; - Identify and diagnose issues on routers/switches/gateways/firewalls, etc; - Perform Logical Moves, Adds and Changes for IPT devices; - Coordinate with ISPs and vendors on bandwidth and hardware issues. The ideal candidate should meet the following profile: - Bachelor degree in Computer Sciences or similar; - At least 3-4 years of network monitoring and support experience; - Cisco CCNA is required and experience in Riverbed; - Experience with Servers, routers, switches, hubs, firewalls and networking equipment; - Experience with MPLS, Frame Relay, T1, and DSL; - Experience with Windows 2003/2008 and Internet troubleshooting skills; - Previous Experience working in a Network Operations Center (preferably); - Experience with CA Spectrum or other enterprise management systems (preferably). Please send your CV to Human Profiler – Search&Recruitment, through the e-mail: ---@--- quoting the reference NSDE_MM |
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