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- Degree in Information Systems/Computer Science or a related field; - Strong knowledge of Core Windows technologies, example concepts: Enterprise level OS installation, Upgrade and Deployment, Servicing - Windows Update and Windows Software Update Server, Bitlocker and MBAM, KMS Activation and Licensing, Printing Services, Phone/Mobile Deployment including Mobile Device Management, -Good understanding of troubleshooting techniques and tools such as: Sysinternals, Procdump, Process Explorer, Process Monitor, PowerShell, Network trace analysis, - Excellent customer handling and negotiations skills, ability to remain calm during stressed situations ; - Strong analytical problem solving, collaboration and team working skills; - Fluent in English and Spanish.. Contacto: ---@--- |
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