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Your experience & skills Fluency in English; Fluency in Spanish (preferable); Relevant degree; Previous experience in IT; Experience managing IOS / Windows / VMWARE Systems Experience and understanding of using Active Directory, DNS and DHCP in a windows infrastructure Strong communication, analytical and problem solving skills. Strong interpersonal skills and ability to interact with customers, team members, and within various levels of management A friendly, positive, enthusiastic and cheerful attitude. Ability to multi-task, nimbleness and highly functional within a team environment Good communication and team spirit; Flexibility and stress resistance. Your responsibilities: • Help Desk 1º Line • Monitoring and maintaining computer systems and networks; • Installing and configuring computer hardware operating systems and applications; • Troubleshooting system and network problems; • Diagnosing and solving hardware or software faults; • Providing support, including procedural documentation and relevant reports; • Talking staff through a series of actions either face to face or over the telephone to help set up systems or resolve issues. Offer: • Salary conditions above average; • Opportunity to integrate a multinational and multicultural environment; • Career progression according to your ambition and commitment; • Full time schedule; To continue your application, please apply through Arvato Bertelsmann's recruitment portal at https://goo.gl/uMVjsg |
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