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Kyniska specializes in creating unique software solutions for startups and businesses of all sizes, helping them shift digitally. With expertise in a range of development technologies and a focus on staying up-to-date with the latest trends, we lead the industry. Our clients are ambitious individuals who want to make a difference in the world. Our agile teams offer various services such as technical assistance, resource centers, competence centers, service centers, or fixed-price projects. Our team members have an average of over 7 years of experience and more than 80% hold related degrees and certifications, ensuring the success of your programs at affordable costs. We have a team of world-class engineers and innovators who can bring your next software project to life, allowing you to concentrate on running your business. Role Description This is a full-time on-site role for an Information Technology Support Engineer in Lisbon, Portugal. The role involves day-to-day tasks such as providing technical support, troubleshooting IT issues, system administration, and offering help desk support to ensure smooth IT operations. Qualifications Technical Support and Troubleshooting skills Experience in Windows 10/11, SCCM/Endpoint Manager/Intune and Azure Active Directory Providing services to the users via ITSM tool (especially Service Now) Experience in troubleshooting and resolving desktop, printer, network, and internet connectivity problems Excellent communication and interpersonal skills Ability to work well in a team and manage the site independently as well Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are a plus send your CV: ---@--- |
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